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Senior Solutions Architect - Cyber Securityat CDW Careers (UK)

Job ID: 
10461
Team: 
Engineering
Post Date: 
21 Jun 2022
Location: 
London, United Kingdom
Eligible For Remote Work: 
Yes
Contract Type: 
Full-time
Travel: 
50%
Security Clearance Required: 
Yes - Must be able to obtain
Security Clearance Level: 

Description

Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

 

A passion for Cyber Security is key and you need to be able to demonstrate an in-depth Knowledge of Security risks, trends, solutions and Managed Security Services available to help organisations reduce risk and improve security maturity.

 

What you’ll do:

  • Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to help improve Security maturity, deliver new services securely and deliver real value through business outcomes
  • Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility
  • Lead presales opportunities from inception through to handover into delivery
  • Act as a thought leader and Input in to CDW’s Cyber Security go-to-market message, driving and evangelising our opinion, breadth of capability and experiences to internal teams, customers and partners
  • 70% - Act as a Senior Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win business at enterprise-scale
  • 15% - Support the development of the team and the wider department by contributing to team projects as well as helping junior team members achieve their own career aspirations
  • 15% - Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/accreditation
  • Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW’s CRM system to support sales forecasting and pipeline management
  • Documentation - Produce high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs
  • Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support
  • Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service
  • CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise
  • SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences
  • Team Growth – Support the continued growth of the Cyber Security Practice and Pre-Sales Team by assisting in mentoring, shadowing, peer reviews and by providing feedback
  • Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high quality engagement for every customer
  • Go-To-Market Development – Work with the team, the Practice Lead, Head of Solutions and key stakeholders to continually assess technology trends and our solutions portfolio and supporting the creation, launch, marketing and ongoing development of new propositions in response
  • Repeatable Solutions – Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services
  • Partner Engagement – Cultivate strong relationships with CDW’s partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers
  • Commercial Acumen – The role requires that you understand the commercial impact of the proposed solutions and assist customers and CDW’s sales teams in choosing the correct solution to meet budget and expectations
  • Sales Enablement - Assist CDW Sales people with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities
  • Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments
  • Management Support: Support the Practice Lead by providing input into team meetings, one-to-ones, appraisals and assessments as well as providing cover for the Practice Lead where required
  • Accreditation – Attain and maintain the highest level of relevant accreditations in key areas as required
  • External Brand – Use social media and other means of effective communication for self-marketing, raising awareness and profile

 

What you need to succeed:

Must-have:

5+ years’ experience in Cyber Security within a technical pre-sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals.

 

Detailed knowledge and (if appropriate) relevant accreditations are required in the following topics from technology, marketplace and business practice perspectives:

  • A great understanding of the Cyber Security Market and key areas such as Endpoint Security (EDR / MDR), Cloud Security, Secure Access (SWG / CASB) IdAM, SIEM, Data Governance, Advisory Services and Managed Security Services
  • Strong capabilities with at least two top tier security vendors, such as Palo Alto, Cisco, Crowdstrike, Zscaler, Fortinet, Check Point or F5
  • Good knowledge in other security vendors such as Netskope, Mimecast, Proofpoint, CyberArk, Okta, Arctic Wolf and Microsoft
  • Security Vendor Accreditations will be advantageous
  • Independent and relevant certifications (such as CISSP, CISM, CISA, CEH) are advantageous
  • Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and ROI
  • Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements
  • Ability to lead customers through a Security journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement
  • Experience selling both professional and managed services
  • A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines and retaining an eye for detail and quality
  • A passion for technology and its ability to have a positive impact on business
  • Knowledge of industry frameworks such as NIST, Regulatory Compliance, Governance and standards are desired but not essential

 

Nice to have:

  • Self-driven, doesn’t require micro management
  • Passionate about technology and the impact it can have on business and our customers
  • Articulate and credible
  • Quality and detail orientated
  • Positive attitude and influence to others
  • Fast learner and able to adapt to new technology and keep abreast of current industry trends and practice
  • Excellent communicator in all forms to key customer stakeholders
  • Excellent organisation and time management skills
  • Commercial aptitude to specify appropriate solutions
  • Able to achieve potential, stay inspired and motivated
  • Desire to retain the highest levels of accreditation in the area of specialist focus
  • Able to drive an individual plan based on business strategy

 

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

 

What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

 

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