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Contracts Coordinatorat CDW Careers (UK)

Job ID: 
Post Date: 
09 Dec 2021
Peterborough, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.


What you’ll do:

  • Input all relevant contractual information in to the Contracts system within SLA
  • Gather any missing or incorrect information from Sales or other departments in order to ensure accurate contractual information for the customer and for Service Delivery
  • Create contractual documentation
  • Create customer Welcome Packs
  • Chase customers for signed documentation
  • File signed contracts – electronic or hard copies
  • Contracts Management mailbox participation within SLA
  • Set up contract billing schedules
  • Carry out routine contract billing tasks
  • Respond to general contract enquiries from the rest of the business including Sales and Operations
  • Undertake ‘Acceptance in to Service’ processes on run rate services
  • Administer and provide ad hoc reporting to various departments within CDW including Finance, Legal, Credit and Service Delivery
  • Carry out ad hoc tasks and Service Improvement actions for the Contracts Manager


What you need to succeed:


  • Strong working knowledge of Microsoft Word and Excel
  • It would be desirable to have some previous experience of Contract Management / Administration or the IT Managed Services industry


Nice to have:

  • Proactive
  • Approachable and helpful
  • Highly motivated with ability to work under own initiative
  • Well organised individual and excellent attention to detail
  • Excellent interpersonal and communication skills, and ability to communicate with accuracy and clarity
  • Ability to work in a rapidly expanding and fast changing environment
  • Competent on Microsoft Word/Excel/Outlook
  • Demonstrated ability to work under pressure
  • Strong relationship building skills
  • Aptitude for understanding and solving problems
  • Passionate, professional, with a ‘can-do’ attitude at all times
  • Innovative and forward thinking


Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


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