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Warehouse Supervisorat CDW Careers (UK)

Job ID: 
Supply Chain
Post Date: 
13 May 2022
Rugby, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

Salary: £32,000

Shift Type: Between 05:00-20:00


What you’ll do:

  • Responsible for the leadership, training and development of the team
  • Identify and work on projects and work streams; from scoping to delivery and including cross-functional engagement and stakeholder management ensuring project delivery to required timescale, quality and cost
  • Responsible for creating operational reports and analysis with the use of created data and observation to ensure that continuous improvement initiatives are encouraged and delivered.
  • Build, maintain and review planning tools to drive productivity within department
  • Develop and drive good working relationships with internal and external stakeholders with particular focus on suppliers, ensuring operational service levels are achieved and continuous improvement is driven
  • Deliver and maintain daily operation in line with internal SLA’s and KPI’s
  • Managing productivity and ensuring accuracy and quality control within department
  • Ensuring efficient lines of communication are maintained between team members, operational management, the customer, other internal departments and external suppliers
  • Proactively maintaining and building relationships within CDW’s Supply Chain and external supply chains
  • Ensuring that all relevant risk assessments and SSOW are created and maintained for all areas of their responsibility
  • Excellent awareness of Health and Safety requirements within a warehouse/operations environment
  • Manage the daily running of the department
  • Understand the needs and requirements of all departments within the NDC
  • Communicate all relevant and purposeful information throughout the business as required
  • Develop the NDC processes so they are proactive, efficient and scalable
  • Support and cover for absence and holiday for supervisory roles.
  • Develop existing and new KPI’s to accurately measure the performance in all departmental areas
  • Ensure the team adhere to published SLA agreement and develop the SLA as appropriate  in line with company requirements
  • To be continuously aware of the company health and safety policies including environmental, and to drive and deliver them at all times
  • Investigate and remedy issues when processes fail using  analytical skills and strategic thinking Multi-functional team player experienced in all aspects of warehousing and logistics
  • Responsible for the leadership, training and development of the teams
  • Ensure daily processes and procedures are followed to ensure smooth, efficient and safe operating
  • Ensure daily routines are followed to maintain an exceptional high level of house keeping
  • Communicate a handover effectively at the end of shift, to highlight any issues and information that may be required for the next shift
  • To complete and maintain 1 to 1’s within department


What you need to succeed:


  • Knowledge of all Warehouse operational roles
  • Experience in leading and developing a team
  • Microsoft Office skills
  • Excellent communication skills
  • Performance KPIs
  • Ability to create, maintain and analyse data
  • Cost saving initiatives


Nice to have:

  • Professionalism
  • Honest and hardworking
  • Self-Motivated and proactive
  • Attention to detail
  • Proven record of reliability, responsibility and work ethic
  • Excellent communication and organisational skills
  • Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly
  • Capable of multi tasking, efficiently managing time and resources
  • Ability to work to challenging deadlines
  • Have a desire for continuous development and improvement of self
  • A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner


Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


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