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Senior Logistics Supportat CDW Careers (UK)

Job ID: 
Supply Chain
Post Date: 
27 Oct 2021
Rugby, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.


CDW have a permanent position available for a Senior Logistics Support to work with our Logistics team within our distribution centre.


The logistics team are responsible for ensuring IT products from our distribution centre are delivered on time and in full to our global customers, successfully delivering to 170 countries.


This is an exciting role offering the opportunity to train to become a Logistics Specialist, this will suit someone who thrives in a fast paced environment and being involved with multiple external and internal teams to achieve the successful delivery of IT products worldwide who has a motivated & driven long-term view of a career in Logistics.


In the main, the role requires the physical shipping of goods as a logistics support; however, this is tied in with training towards your potential future as a logistics specialist, leaning all aspects of International trade and logistics operations.


In addition, you will be the main liaison of the logistics supports, providing your help and training where required.


You will be required to cover the role of the logistics specialist throughout holiday periods, once you are fully trained and confident.


If you are looking for a role in Logistics, looking for a change to an environment of constant change and learning opportunities, have a real drive for career progression then please apply because we’d love to hear from you. 


What you’ll do:

  • Despatching of various IT products to CDW global entities & customers
  • Preparing commercial invoices, CMR’s, AWB’s & vehicle manifests
  • Palletising, banding & wrapping orders ready for loading
  • Adopting & advocating for current processes and new changes within department
  • Taking ownership and resolving issues as they arise & reporting to leadership as necessary
  • Providing guidance & answers to Logistics Supports on areas that they need support & assistance with
  • Guide team on dangerous goods & trade compliance regulations
  • Act as primary liaison for & on behalf of the Logistics Supports
  • Identification of opportunities for scalable & proactive change
  • Responsible for all vehicles departing within scheduled times or timely manner
  • Responsible for all drivers being provided all necessary documentation
  • Responsible for all orders dispatching within SLA
  • Communications by mail / telephone / video conferences with External Partners & Internal Stakeholders
  • Working with CDW’s Logistics Partners and internal teams to co-ordinate dedicated & specialist deliveries within UK, Europe or Worldwide via Road, Sea & Air Freight
  • Working with partners & carriers to provide Importer of Record Services
  • Shipping export licence products In compliance with HMRC regulations
  • Working with freight forwarders to raise export documentation
  • Working with Chamber of Commerce to obtain documentation such as Certificate of Origins, EUR1’s & Attested Commercial Invoices’ and more
  • Working with inspection companies, SGS, Bureau Veritas & Intertek, to arrange PVoC pre-inspections
  • Arranging dispatching of orders & deliveries in line with project rollouts
  • Keeping Sales up to date with progress and any delays of all orders through to delivery
  • Responsible for the administration of Customs Import and Export requirements, including the assignments of tariff codes, and maintenance of records in accordance with HMRC & global customs requirements


What you need to succeed:


  • No prior Logistics experience is necessary for this role, all training will be provided
  • Good knowledge of Excel and good overall computer skills advantageous


Nice to have:

  • Quality focused with excellent attention to detail
  • Methodical & analytically minded
  • Exceptional problem solving skills & results driven
  • Excellent communication skills, both verbal and written, and be able to communicate with logistical & non-logistical audiences in a confident, positive & enthusiastic manner at all times
  • Able to deal with challenging situations in a composed & efficient manner
  • Tolerant and dependable under pressure
  • Able to demonstrate adaptability in response to changing needs, priorities & deadlines
  • Passionate about your work and making a difference
  • Curious in nature and looking to question, learn and look for better ways


Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


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