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Technical Consultantat CDW Careers (UK)

Job ID: 
10094
Team: 
Engineering
Post Date: 
16 Sep 2021
Location: 
London, United Kingdom
Eligible For Remote Work: 
Yes
Contract Type: 
Full-time
Travel: 
10%
Security Clearance Required: 
No

Description

Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Senior and Principal Technical Consultants, solutions architects, engineers and other teams as required. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities, and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, HLD and LLD documentation. All co-workers must be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices at all times.

What you’ll do:

  • Act as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures
  • Work closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required
  • Design and Deliver implementation services across a wide range of clients and technologies
  • Creation of technical documentation as and when required:
    • Low Level Designs
    • High Level Designs
    • Diagrams, BoM
    • Statement of Works (SoW)
  • Creation and presentation of customer facing documentation
  • Involvement and running of project design workshops
  • Renew/upgrade required certifications
  • Work with clients on assigned projects to identify commercially viable, technical, solutions to business problems and streamlining of business process.
  • On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues
  • Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices
  • To assist in the design of Proof of Concept scenarios, Type Approval activities in the CDW labs and for a client’s needs
  • To help in the creation of test type documentation and test scenarios
  • Ensures personal objectives and set KPI targets are met or exceeded
  • Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement
  • Accountable for embracing and enhancing CDW’s brand, and that of Operations and Professional Services, inside and outside of CDW

 

What you’ll need to succeed:

Must-have:

  • Azure IaaS, PaaS, Networking 
  • Azure Security concepts and principles 
  • PowerShell/Scripting for Automation 
  • Migration into Azure including Landing Zone creation 
  • AWS 
  • Core Windows Server Skills – Active Directory, File Services etc
  • Microsoft Certified Azure Solutions Architect Expert 

Nice to have:

  • Windows Virtual Desktop 
  • Infrastructure as Code – ideally using Terraform 
  • Packer 
  • Linux Skills (General)  
  • Microsoft Certified Azure Security Engineer Associate 
  • Microsoft Certified Azure Developer Associate 
  • Technically lead from the front
  • Holds, maintains and continues to develop industry-recognised expert-level technical relevance through prior experience from being involved in delivering complex projects, appropriate vendor certifications, technical training in core and associated skills, vendor relationships, industry awareness and attendance / participation in trade/vendor events
  • Is able to continually demonstrate exceptional skills in time-management, planning, sales and all types of communication
  • Has proven commercial awareness, able to protect the interests of CDW in all aspects of professional services delivery
  • Is able to continually demonstrate comprehensive knowledge and experience of technical infrastructure hardware, software and solutions, as well as expert-level technical experience in one or more relevant fields
  • Is able to continually demonstrate delivery of quality and consistency whilst delivering excellence and at the same time continuing to strive for improvement
  • Prior experience working in an IT Services organisation, IT channel, or value-added reseller
  • Ensures knowledge, skills, creativity, integrity and judgement is applied to deliver innovative, effective, efficient services and solutions of excellent quality to clients and co-workers
  • Creates and maintains a culture for listening, understanding and responding flexibly to clients, co-workers, and suppliers so that every contact is a personalised and positive experience
  • Continually demonstrating initiative, always giving their best, and confident to lead and make decisions, improve their effectiveness and help others do the same, acknowledging and assuming responsibility for their own actions, products, decisions and policies
  • Is responsible for remaining relevant to the needs of CDW’s clients, co-workers, Professional Services and CDW and proactively seeks out training, shadowing, mentoring and other relevant learning and development opportunities to ensure that this continues to be the case
  • Strives to build meaningful, transparent, collaborative and long-term relationships with our clients, suppliers and co-workers where these are constructed to deliver mutually beneficial outcomes
  • Responsible for the delivery of quality and consistency in all that they do and aims to get this right first time, every time. Aims to deliver excellence and strive for continuous improvement by questioning everything constructively and responding vigorously to change when needed
  • Dedicated to satisfying clients and co-workers requests in a responsive and professional manner, by listening to these requests, understanding them and striving to consistently exceed their needs and expectations
  • Enthusiastic and motivated to achieve commercial, CDW, departmental, team and personal goals and targets
  • Leadership qualities with very good communications
  • Able to technically and professionally motivate, mentor, coach and nurture others
  • Positive attitude and influence to others
  • Methodical and quality-minded with a right-first time approach to all work
  • Understands how to balance time, cost and quality to ensure successful outcomes for clients and CDW
  • Passionate, professional, with a ‘can-do’ attitude at all times
  • Able to evaluate information quickly, identify key issues and formulate conclusions based on sound practical judgement & experience
  • Able to build productive working relationships with various personnel within the team and across the teams based on respect and good rapport
  • Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure
  • Ability to recognise when to request support
  • Works on own initiative, or as a team, towards agreed common goals
  • Excellent organisational and technical team leadership skills
  • Excellent communication and presentation skills.
  • Open, honest and approachable at all times; socially comfortable interacting at all levels within internal and external organisations

 

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

 

What you can expect from us: Culture, coworkers, careers.

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

 

 

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