Account Directorat CDW Careers (UK)

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

The Account Director is responsible for meeting and exceeding sales and profit goals. Core expectations of this role are manage client relationships expand account portfolios, and collaborate with the team to achieve sales and service targets. This role will develop business relationships with customers and enhance customer loyalty by providing a superior customer experience.  The account director  will manage a book of business worth a minimum of £50 Million PA.

What you’ll do:

• Ensures CDW policies and procedures and code of conduct are adhered to and creates an environment that models the CDW way
• Develop and assign sales plans
• Collaborate with the team on strategies to improve sales performance, achieve goals and meet expectations
• Manage resources for customers including technology specialist and vendor partners
• Identify and participate in customer facing meetings and activities
• Create and implement operating plans to achieve sales initiatives and segment goals
• Manage strategic relationships with customers, peers and vendor partners
• Collaborate with destination teams to build synergy within both inside and outside sales efforts
• Engage resources on target accounts
• Strategic Management:  Develop & manage monthly/quarterly sales forecasts
• Identify and assign resources, including annual Account Manager hiring forecasts
• Develop account strategies in tandem with Account Managers that promote profitable growth
• Operationalise and implement annual strategies, initiatives and campaigns.
• Collaborate with Account Managers to build account development plans and strategies
• Identifies new business opportunities and develops strategies to optimise new potential business
• Participate and potentially lead projects and/or task forces
• Effectively communicate up, down and through the organization as required
• Actively pursue continuous personal growth and improvement
• Successfully on-board new Account Managers
• Customer/Vendor Management: Manage team to ensure a superior experience for each customer
• Proactively build solid business relationships with strategic customers and partners

What you need to succeed:

Must-have:

• External applicants: Degree or equivalent experience defined as at least three years of sales management experience
• Applicants in CDW sales role: Senior Account Manager, Account Director, Sales Team Leader, Sales Manager
• Must have experience working within the UAE market.
• Applicant in non-sales role: Minimum 3-year management experience with direct reports and 2 years with a successful track record in sales OR 3 years of executing on goals and knowledge of CDW sales, products & processes.
• Proven leadership skills
• Ability to hire, motivate, coach and retain a diverse sales team
• Strong consultative, solution based selling experience
• Ability to work in high stress and visibility environment
• Must have strong interpersonal skills
• Ability to communicate effectively and concisely using a variety of styles and techniques appropriate to the audience
• Adaptable, ability to lead through change
• Ability to utilize strategic thinking to fulfill long-term company goals
• Excellent time management skills in order to manage multiple projects and initiatives simultaneously
• Exceptional attention to detail and follow-up skills
• Ability to share in-depth knowledge of CDW capabilities with customers
• Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
• Must be able to travel up to 20% to customer meetings, events and/or other CDW locations
• Must have reliable transportation

Nice to have:

• 2 year industry experience or 2 years Distribution Channel experience

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.