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Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
ABOUT CDW
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs approximately 14,600 coworkers.
CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.
At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers in a rapidly evolving technology landscape.
JOB SUMMARY
Responsible for managing CDW’s Microsoft Licensing sales specialist team. The leader of this team will be responsible (in collaboration with the Sales Specialist Manager, Microsoft and a broader set of stakeholders) for contributing to the creation of and execution of the Microsoft business plan.
This Sales Specialist lead role will have Microsoft Software Consultants reporting into it.
The roles primary focus is:
To deliver success against a Microsoft and Software sales revenue and GP target
To deliver excellent internal and external customer experiences whilst also delivering profitable solutions and services business
Align closely to our Microsoft and CDW goals and objectives where agreed and relevant
Drive increases in our Microsoft and co-sell attach based professional and managed services business in collaboration with our Cloud Solution sales team
To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform initiatives, always demonstrating balanced flexibility and a passion to engage
To provide coaching and support to aid the teams personal and business development
KEY RESPONSIBILITIES
Continue to drive the Microsoft sales business delivering value to our customers and profitable outcomes for CDW
Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible presales expertise – Always seeking to ‘raise the bar’
Execute on a Microsoft business plan which is aligned to CDW’s business strategy
Drive deliberate and exceptional collaboration across all presales business units delivering broad business outcomes for our customers where possible
Continue to evolve the practice to ensure relevance and forward thinking – never standing still
Proactively engage with sales leadership, sellers, the wider business and Microsoft to assess and support opportunities in various stages of flight
Host, attend and participate in internal, customer or partner events to showcase CDW’s capability
Continuously assess and develop the existing team and recruit the best talent into the team to drive towards CDW’s Mission Forward strategic objectives as well as always striving to improve standards
Collaborate with Microsoft and internal stakeholders on new and emerging technologies to bring to market
Create and maintain a library of internal best practices and processes for the smooth running of the practice
QUALIFICATIONS, SKILLS, AND EXPERIENCE
Proven successful experience in the Information Technology market
Proven C-level interaction, engagement and relationship management
Proven track record of driving revenue and profit growth
Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties
Experience in building internal departmental brand and engaging with multiple internal business units
ESSENTIAL ATTRIBUTES
Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships, combined with a desire and ability to “win hearts and minds” - Confident yet humble in their approach
Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needs
Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences
High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market
Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance
Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development – always seeking to personally develop as an individual
CUSTOMER FOCUS AND WAYS OF WORKING
Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards, and policies, and to act if they believe someone else is not acting consistently with those values, standards, and policies.
Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to:
Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
Treat the security of all information assets according to their designated information security classification
Ensure that they only access information assets that they are authorised to do so.
Adhere to the procedure for reporting any security weakness or event
Commit to, and participate in, personal development of information security awareness & knowledge
Comply with all laws and contractual obligations regarding the protection of data
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.