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Marketing Operations Executiveat CDW Careers (UK)

Job ID: 
R24_00001588
Team: 
Marketing
Post Date: 
17 Jul 2024
Location: 
Cape Town, South Africa
Eligible For Remote Work: 
Security Clearance Required: 
No

This job posting is no longer active

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

About CDW

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Job Summary

This role will be responsible for providing a professional first-class administrative service to the partner management and marketing team, enabling them to deliver to deadlines and targets. You must be a confident communicator at all levels and work well as part of a team. Attention to detail and the ability to work at a fast pace in an efficient manner is critical for this role, as there will be multiple work streams in play at one time, across different financial management and general administration support tasks, including multiple mailbox management duties.  Working closely with cross-functional teams, the role will support the ongoing metrics related to deliverables required to maintain and grow partner investment and profitability. As such a strong financial and analytical eye for detail would be preferred.

Key responsibilities

  • Financial compliance administration, coordination, and tracking:
    • Partner funding, including rebate, marketing investment (MDF) and other funding schemes.
    • Cost management and administration for partner certifications and marketing, from purchase order request and approval to supplier invoicing tracking and purchase invoice queries.
    • Support the tax and compliance team by providing accurate reporting on marketing costs.
    • Work with accounting and partner finance teams to ensure accurate cost and funding accrual for P&L reporting, ensuring balance sheet reviews to minimise any risk to receivables.
    • Cash-flow - work with the finance receivables and partner finance teams to ensure partner funding invoice payments are received and reconciled in a timely manner.
    • Administration, tracking and reporting of partner rewards schemes and portal management.
  • Support the partner and marketing teams with leads tracking and reporting.
  • Manage all merchandise stock ordering, budget, and delivery for the marketing team.
  • Continuously implement, follow, or suggest ways to improve CDW processes and workflows to ensure that a high level of quality and accuracy is maintained at all times.
  • Act as a subject matter expert for co-workers with less experience in partner and marketing operational processes.
  • General administration and operational support as required across partner management and marketing teams, including but not limited to:
    • Support the Partner Certification Coordinator with certification tracking and administration.
    • Support the partner management and marketing team with partner portal administration. 
    • Store documentation in Microsoft TEAMS and manage multiple team mailboxes.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications , Skills and Experience

  • Proficient experience in an administrative role, preferably with book-keeping or other financial experience
  • Proficient with the use of Microsoft Office products, such as Outlook, Word & Excel
  • Intermediate knowledge of MS Excel, with an analytical eye
  • Microsoft productivity tools including O365, Teams and SharePoint
  • Experience in power automate and similar tools will be beneficial.
  • High level of consistency and accuracy in data keying and documentation production
  • Multi-functional team player experienced in all aspects of general administration.
  • Strong numerical and financial aptitude
  • Multi-tasking and efficient time and resource management.

Essential Attributes

  • Highly organised and deadline driven.
  • Quality focused with excellent attention to detail.
  • Completes work with a limited degree of supervision.
  • Pro-active with a desire to make a positive impact.
  • Uses Initiative and applied experience to complete tasks efficiently.
  • Strong communication skills and ability to build relationship with a variety of stakeholders.
  • Curious and inquisitive with an interest in continuous improvement
  • Methodical & aptitude for problem solving, identifying issues and patterns from partial/conflicting data.
  • Ability to work alone, but also a team-player.

Customer Focus and Ways of Working

  • Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. 
  • Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies.   
  • Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
  • Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to:
    • Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
    • Treat the security of all information assets according to their designated information security classification
    • Ensure that they only access information assets that they are authorised to do so.
    • Adhere to the procedure for reporting any security weakness or event
    • Commit to, and participate in, personal development of information security awareness & knowledge

Comply with all laws and contractual obligations regarding the protection of data

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 

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