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Associate Account Managerat CDW Careers (UK)

Job ID: 
R24_00001496
Team: 
Inside Sales
Post Date: 
15 Jul 2024
Location: 
Manchester, United Kingdom
Eligible For Remote Work: 
Security Clearance Required: 
No

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.

CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way.  Our empowering leadership makes things happen and inspires their teams to do the same.  From the teammates beside us to the leaders who guide us, we move forward together.

Job Summary

An Associate Account Manager is aligned to an Account Director. The Account Director will be responsible for ongoing training and enablement for this role but positioning for success long term. The Associate Account Manager will be primarily responsible for creating net new stakeholder engagements and generating net new opportunities within existing and new customers. This position reports directly to the Sales Manager.

Key responsibilities

  • Meetings booked and opportunities created
  • Close alignment with CDW departments
  • Focusing on booking new meetings with qualified stakeholders
  • Growing and developing existing clients, together with generating new business
  • Build and maintain high customer experience level through regular meetings
  • Oversee complex projects and requirements from customer base
  • Manage renewal business for software and services agreements
  • Work in alignment with relevant Vendors & Partners
  • Ownership of inventory management, order escalation, and other customer queries
  • Create and maintain customer special pricing arrangements with vendors
  • Drive Ecommerce efficiencies with all clients
  • Manage delivery of trend analysis and customer reporting
  • Special projects upon request

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications, Skills & Experience

Must-have:

  • · Strong relationship building skills
  • · Highly self-motivated and confident
  • · Ambitious with focus on personal development
  • · Proven ability to work in a collaborative team environment

Nice to have:

  • Excellent communication skills
  • A passion to learn
  • Self-motivated and looking for challenge
  • Ability to be proactive with creative thinking
  • Balanced view to reach the best outcome for any situation
  • Ability to resolve conflict
  • Capability of grasping business complexities with a disposition to solve issues and drive optimisation of processes
  • Ability to work on own initiative and in a team
  • Positive, enthusiastic and supportive
  • Ability to take ownership of and progress queries to resolution
  • Ability to work under pressure and apply existing knowledge to unknown areas
  • Passionate, professional, with a ‘can-do’ attitude at all times

Essential Attributes

  • Be a leader who can manage, inspire, and live by the CDW code.
  • Highly motivated self-starter with ability to work with executives, managers, and individual contributors at all levels.
  • Passionate about what they do and making a difference.
  • Exceptional problem-solving skills and be able to multitask and manage multiple work streams and problems simultaneously.
  • The ability to prioritise tasks through organisation and delegation is essential.
  • To demonstrate a positive, proactive, results driven team approach.
  • A highly energetic individual with a passion to lead, develop and contribute.
  • Able to demonstrate adaptability in response to changing needs and priorities.
  • Reliable, tolerant, and dependable under pressure
  • Able to work to deadlines.
  • Has a professional ‘can do’ attitude and approach.

More about CDW and your career with us:

At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW.  Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape.

CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. 

We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.

Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it?

What we offer:

  • Life Assurance
  • Competitive Contributory Pension
  • Private Medical Insurance
  • Enhanced Maternity Pay
  • 25 days holiday + bank holidays
  • Option to buy additional holiday
  • Dental Insurance
  • Season Ticket Loan + additional perks

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 

Apply Now
 
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