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Senior Consultant II, Platform & Application (ServiceNow ITOM)at CDW Careers (UK)

Job ID: 
Information Technology
Post Date: 
09 Jul 2024
Chennai, India
Eligible For Remote Work: 
Security Clearance Required: 


Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

Responsibility of Role:

  • Develop across the full stack of Web technologies -JavaScript, HTML and CSS
  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
  • Performs advanced configurations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports, etc.
  • Experience with ServiceNow SAM and HAM applications
  • Being a key leader on ITAM Implementation Effort and playing a  Senior Developer role .
  • Build relationships between assets and business services in the CMDB.
  • understanding of ServiceNow Enterprise product suite and ServiceNow best practices.
  • Ability convert  business concepts into a technical solution.
  • Hands-on architecting and designing solutions through domain models (application, integration, data, etc.) and use cases that describe larger system behaviour and impact of solution.
  • Assist with user acceptance testing
  • Evaluate design alternatives and presenting functional recommendation
  • Experience and comfort partnering with senior stakeholders
  • Experience presenting to large, diverse audiences (routine client meetings, technology showcases, industry events, etc)
  • Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
  • Stays current on ServiceNow products and applicable integrated technologies
  • Provide software coding and customization for all aspects of the platform: i.e. UI form layout and design, client/server scripting, workflows, business rules, proper platform security/administration, data design, custom webservice integrations, by working with product managers and other development team members.

Required qualification

  • Bachelor’s degree in a Technical field or equivalent experience
  • 3+ years working on the ServiceNow platform
  • 5 to 8 years of overall experience
  • ServiceNow Certified System Administrator (CSA) - Preferred
  • ServiceNow certification in ITAM module (SAM/HAM) - Preferred
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) - Preferred
  • Proven experience in two additional product lines outside of ITSM
  • Service Certified Application Developer (CAD) preferred - desired
  • Knowledge of ITIL; Foundation level preferred
  • Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.)

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

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