Associate Account Managerat CDW Careers (UK)

Description

An Associate Account Manager is aligned to an Account Director. The Account Director will be responsible for ongoing training and enablement for this role but positioning for success long term. The Associate Account Manager will be primarily responsible for creating net new stakeholder engagements and generating net new opportunities within existing and new customers. This position reports directly to the Sales Manager.

What youll do:
Meetings booked and opportunities created
Close alignment with CDW departments
Focusing on booking new meetings with qualified stakeholders
Growing and developing existing clients, together with generating new business
Build and maintain high customer experience level through regular meetings
Oversee complex projects and requirements from customer base
Manage renewal business for software and services agreements
Work in alignment with relevant Vendors & Partners
Ownership of inventory management, order escalation, and other customer queries
Create and maintain customer special pricing arrangements with vendors
Drive Ecommerce efficiencies with all clients
Manage delivery of trend analysis and customer reporting
Special projects upon request

What you need to succeed:
Must-have:
Strong relationship building skills
Highly self-motivated and confident
Ambitious with focus on personal development
Proven ability to work in a collaborative team environment

Nice to have:
Excellent communication skills
A passion to learn
Self-motivated and looking for challenge
Ability to be proactive with creative thinking
Balanced view to reach the best outcome for any situation
Ability to resolve conflict
Capability of grasping business complexities with a disposition to solve issues and drive optimisation of processes
Ability to work on own initiative and in a team
Positive, enthusiastic and supportive
Ability to take ownership of and progress queries to resolution
Ability to work under pressure and apply existing knowledge to unknown areas
Passionate, professional, with a can-do attitude at all times

Who we are:
CDW is a leading technology solutions provider to business locally with strategic hubs across 11 countries and the ability to deliver to circa 150+. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us:Culture, co-workers, careers
CDW are not only the People Who Get IT, but the People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, youll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape.