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Lead HR Advisorat CDW Careers (UK)

Job ID: 
Human Resources
Post Date: 
26 Mar 2024
London, United Kingdom
Eligible For Remote Work: 
Yes - Hybrid
Contract Type: 
Permanent (Full-time)
Security Clearance Required: 


The Lead Advisor advises on complex processes, queries or issues to resolution, implementation of corporate policies, supporting Managers and coworkers by addressing root causes of issues.    

  • Provide commercially focused operational support to the business. Mediate and facilitate disputes working to reduce the number of formal cases. 
  • Prevention of employment tribunal claims through proactive coaching and development as well as review of business practices / best practice.
  • Can hold grievance hearings or appeals / Conduct investigation depending on nature of matter
  • Assisting in driving company-wide initiatives i.e. performance management, benefit strategies, merit reviews and organizational change.
  • Promote talent philosophy throughout business unit to ensure that CDW is building capability, a bench for critical roles within business unit and focusing on future requirements.
  • Propose policy and procedure changes / improvements to instil best business and leadership practices. 
  • Monitor, and review all company procedures train managers on policy/procedure usage and implementation. 
  • Create and maintain documentation and guides for Managers and coworkers to foster self service.
  • To advise on and guide major TUPE programs, liaising with transferring organisations and management teams to ensure transfers are conducted within the legislative framework.
  • Work in partnership with the Coworker Relations (ER) Manager to ensure alignment and consistency.
  • Travel within the UK is required.

Knowledge & Experience    

  • Degree or equivalent CIPD qualification
  • Min 5 years + HR generalist experience supporting employee populations 500+
  • Employment Law knowledge and ability to translate this into commercially astute HR Advice.
  • UK Case law knowledge
  • Discipline, Grievance, Absence and TUPE experience
  • Experience of leading projects and initiatives
  • Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
  • HRIS Experience (Workday desirable)

 Personal Attributes    

  • Proactive, self-motivated and independent worker
  • Strong conflict resolution and problem solving skills
  • Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service levels
  • Excellent communication skills
  • Ability to build relationships at all levels of the organisation
  • Team player
  • Conflict resolution skills
  • Ability to influence
  • Ability to coach and develop people
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