Lead HR Advisorat CDW Careers (UK)

Description

The Lead Advisor advises on complex processes, queries or issues to resolution, implementation of corporate policies, supporting Managers and coworkers by addressing root causes of issues.

• Provide commercially focused operational support to the business. Mediate and facilitate disputes working to reduce the number of formal cases.
• Prevention of employment tribunal claims through proactive coaching and development as well as review of business practices / best practice.
• Can hold grievance hearings or appeals / Conduct investigation depending on nature of matter
• Assisting in driving company-wide initiatives i.e. performance management, benefit strategies, merit reviews and organizational change.
• Promote talent philosophy throughout business unit to ensure that CDW is building capability, a bench for critical roles within business unit and focusing on future requirements.
• Propose policy and procedure changes / improvements to instil best business and leadership practices.
• Monitor, and review all company procedures train managers on policy/procedure usage and implementation.
• Create and maintain documentation and guides for Managers and coworkers to foster self service.
• To advise on and guide major TUPE programs, liaising with transferring organisations and management teams to ensure transfers are conducted within the legislative framework.
• Work in partnership with the Coworker Relations (ER) Manager to ensure alignment and consistency.
• Travel within the UK is required.

Knowledge & Experience

• Degree or equivalent CIPD qualification
• Min 5 years + HR generalist experience supporting employee populations 500+
• Employment Law knowledge and ability to translate this into commercially astute HR Advice.
• UK Case law knowledge
• Discipline, Grievance, Absence and TUPE experience
• Experience of leading projects and initiatives
• Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
• HRIS Experience (Workday desirable)

 Personal Attributes

• Proactive, self-motivated and independent worker
• Strong conflict resolution and problem solving skills
• Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service levels
• Excellent communication skills
• Ability to build relationships at all levels of the organisation
• Team player
• Conflict resolution skills
• Ability to influence
• Ability to coach and develop people