EA to Sales Directorsat CDW Careers (UK)

Description

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Key Responsibilities 
Reporting to the Executive Assistant to Vice President of Sales.

Provide EA support for the Sales Directors and at times support to their wider teams, as directed.

• Management of all incoming/outgoing communication for the Sales Directors by filtering, directing to others and responding as appropriate. Managing verbal lines of communication, email and video conferencing.
• Facilitate coordination and booking of internal and external meetings, including team meetings, town hall meetings, and any off-site meetings / events.
• Coordinate internal and external newsletters and other regular updates for Sales.
• Coordinating diaries to ensure good time management of the Sales Directors, engaging with other stakeholders, prioritising appointments and managing holidays across the teams.
• Assisting the EA to VP of Sales with the organisation of events and conferences.
• Manage sensitive and confidential data, reports, presentations and documents, ensuring appropriate controls are in place to meet necessary requirements.
• Ensure effective administrative support across; room bookings, venue management, travel arrangements (overseas and domestic), organising customer meetings and dinners and expense management - processing expense reports and receipts in a timely manner.
• Agree and distribute meeting agendas to attendees in good time. Attend meetings taking minutes and following up on actions ensuring all completed or escalated. Navigate through minutes of board meetings and be able to apply to business process and activity and follow up events/meetings.
• Partner with other EAs in CDW and externally, to ensure effective management and organisation of customer, partner and internal meetings.
• Organise, interpret and prepare high quality reports and presentations and stay up to date on policy updates for meetings / business reporting requirements.
• Proactively develop and facilitate effective team working and relationships within own team and wider organisation to enable optimal personal and business effectiveness.
• Collaborate across teams to organise workshops and events, making suggestions and input as required to ensure the events are a success.
• Provide ad-hoc project management as requested, providing administrative support for other CDW-wide projects.

• Previous experience working in a fast paced, demanding and challenging senior level Executive Assistant role.
• Exceptional written and verbal communication skills.
• Excellent numeracy and strong IT skills are required, particularly Microsoft Office: Outlook, Word, Excel and PowerPoint; collaboration and productivity tools.

• Quality focused with excellent attention to detail.
• Ability to proactively identify key issues, think ahead, anticipate needs and use judgement to adapt solutions to meet situational needs.
• Self-confident individual with a positive work ethic.
• Team player that can remain calm under pressure and within a busy environment.
• Flexible and proactive professional, who is comfortable using own initiative.
• Highly driven and with an ability to manage confidential and sensitive issues in an appropriate manner.
• Strong time management skills, with an ability to prioritise under pressure and multitask effectively.
• Act as a role model, displaying a positive enthusiastic, can-do approach under pressure.
• Methodical & analytically minded.
• Results-oriented with a track record of success.
• Experience and ability to develop and build relationships with a range of stakeholders, including C-suite.

• Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
• Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies.
• Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
• Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to:
  • Protect all information assets from unauthorised access, disclosure, modification, destruction & interference.
  • Treat the security of all information assets according to their designated information security classification.
  • Ensure that they only access information assets that they are authorised to do so.
  • Adhere to the procedure for reporting any security weakness or event.
  • Commit to, and participate in, personal development of information security awareness & knowledge.
  • Comply with all laws and contractual obligations regarding the protection of data.