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Sales Manager, Enterprise Salesat CDW Careers (UK)

Job ID: 
Post Date: 
24 Jan 2023
London, United Kingdom
Eligible For Remote Work: 
Yes - Hybrid
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.


The Sales Manager is responsible for leading a team of Account Managers within the Corporate Sales Division, meeting and exceeding sales and profit goals through the ownership of that team. This role is ultimately accountable for individual and team productivity and serves as a leader within the Sales organisation. Core expectations of this role are to onboard, coach and retain sales talent in CDW and drive interdepartmental collaboration. This role will develop business relationships with customers and enhance customer loyalty by providing a superior customer experience.  The Sales Manager will coach and develop a team of Account Managers, typically between 15-20 direct reports, and will manage a book of business worth a minimum of £70 Million PA.



What you’ll do:

  • Ensures CDW policies and procedures and code of conduct are adhered to and creates an environment that models the CDW way
  • Develop and assign sales plans for account manager team
  • Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations
  • Manage resources for customers including technology specialist and vendor partners
  • Identify and participate in customer facing meetings and activities
  • Hire, Train, coach and retain diverse sales team
  • Create and implement operating plans to achieve sales initiatives and segment goals
  • Manage strategic relationships with customers, peers and vendor partners
  • Collaborate with destination teams to build synergy within both inside and outside sales efforts
  • Engage resources on target accounts
  • Strategic Management:  Develop & manage monthly/quarterly sales forecasts
  • Identify and assign resources, including annual Account Manager hiring forecasts
  • Develop account strategies in tandem with Account Managers that promote profitable growth
  • Operationalise and implement annual strategies, initiatives and campaigns.
  • Collaborate with Account Managers to build account development plans and strategies
  • Identifies new business opportunities and develops strategies to optimise new potential business
  • Assist sales team in building development and penetration strategies for their accounts
  • Manage and coach sales team towards goal attainment and customer satisfaction
  • Create team orientated sales environment that rewards success and supports continuous improvement
  • Participate and potentially lead projects and/or task forces
  • Effectively communicate up, down and through the organization ass required
  • Coach sales team to manage their individual business portfolios effectively and profitably
  • Talent Management.  Hire/train/coach retain sales team
  • Coordinate ongoing product and sales skill training for team
  • Actively pursue continuous personal growth and improvement
  • Successfully on-board new Account Managers
  • Customer/Vendor Management: Manage team to ensure a superior experience for each customer
  • Proactively build solid business relationships with strategic customers and partners



What you need to succeed:


  • External applicants: Degree or equivalent experience defined as at least three years of sales management experience
  • Applicants in CDW sales role: Senior Account Manager, Account Director, Sales Team Leader, Sales Manager
  • Applicant in non-sales role: Minimum 3-year management experience with direct reports and 2 years with a successful track record in sales OR 3 years of executing on goals and knowledge of CDW sales, products & processes.
  • Proven leadership skills
  • Ability to hire, motivate, coach and retain a diverse sales team
  • Strong consultative, solution based selling experience
  • Ability to work in high stress and visibility environment
  • Must have strong interpersonal skills
  • Ability to communicate effectively and concisely using a variety of styles and techniques appropriate to the audience
  • Adaptable, ability to lead through change
  • Ability to utilize strategic thinking to fulfill long-term company goals
  • Excellent time management skills in order to manage multiple projects and initiatives simultaneously
  • Exceptional attention to detail and follow-up skills
  • Ability to share in-depth knowledge of CDW capabilities with customers
  • Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
  • Must be able to travel up to 20% to customer meetings, events and/or other CDW locations
  • Must have reliable transportation



Nice to have:

  • 2 year industry experience or 2 years Distribution Channel experience



Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


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