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Account Manager, Internationalat CDW Careers (UK)

Job ID: 
Post Date: 
24 Jan 2023
London, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.


An Associate Account Manager is aligned to an Account Director’s or team of Account Directors’ book of business and is responsible for driving incremental revenue and profit through white space activities, process optimization, and new and ongoing vendor engagement. This position reports directly to a Sales Manager.


What you’ll do:

  • Ownership of GP Target set by the Sales Manager.
  • Close alignment with CDW departments.
  • Focusing on growing and developing existing clients, together with generating new business.
  • Act as the key interface between the customer and all relevant divisions
  • Build and maintain high customer experience level through regular meetings
  • Oversee complex projects and requirements from customer base
  • Manage renewal business for software and services agreements
  • Work in alignment with relevant Vendors & Partners.
  • Ownership of inventory management, order escalation, and other customer queries.
  • Create and maintain customer special pricing arrangements with vendors
  • Drive Ecommerce efficiencies with all clients.
  • Manage delivery of trend analysis and customer reporting.
  • Special projects upon request.


What you need to succeed:


  • 1 year of CDW experience.
  • Strong relationship building skills.
  • Highly self-motivated
  • Proven ability to work in a collaborative team environment


Nice to have:

  • Excellent communication skills
  • Self-motivated and looking for challenge
  • Ability to be proactive with proactive thinking
  • Balanced view to reach the best outcome for any situation
  • Ability to resolve conflict situations
  • Ability to work towards deadlines
  • Capability of grasping business complexities with a disposition to solve issues and drive optimisation of processes
  • Ability to work on own initiative and in a team
  • Positive, enthusiastic and supportive
  • Ability to take ownership of and progress queries to resolution
  • Ability to work under pressure and apply existing knowledge to unknown areas
  • Passionate, professional, with a ‘can-do’ attitude at all times


Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers:

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


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