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Central Billings Team Leaderat CDW Careers (UK)

Job ID: 
Post Date: 
21 Nov 2022
London, United Kingdom
Eligible For Remote Work: 
Yes - Hybrid
Contract Type: 
Security Clearance Required: 


Central Billings Team Leader

Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.


As Billings Team Leader, you will be managing workflow within the team as well as being the escalation point. Responsible for team training and development as well as ensuring all data is accurate and deadlines are being met.  Also looking at procedures and best practice from an operational point of view



What you’ll do:



  • Deputise for Billings Manager
  • Jointly manage day-to-day Billings processes
  • Jointly manage billing issues
  • Maintain regular meetings with sales managers and other stakeholders
  • Point of contact for complex billing processes
  • Assist with month end duties
  • Drive efficiencies and automation where required


Direct Reports

  • Day-to-day management of direct reports
  • Undertake weekly 1-2-1’s & team meetings
  • Act as initial point of escalation
  • Drive engagement across teams
  • Assist with training and development
  • Help Manage PMP process



What you need to succeed:



  • Senior level experience of Billing processes
  • Understand and be able to articulate complex billing solutions
  • Promote a team environment, in a fast moving industry
  • Commercial understanding of the role of Billing in Industry
  • Close working relationship with key stakeholders
  • Competent IT skills, including Excel




Nice to have:


  • Excellent Communication Skills – Written and Verbal
  • Excellent Organisational Skills and Time Management
  • Excellent Interpersonal Skills
  • Ability to work under pressure
  • Professional Attitude
  • Previous IT Sales/Support experience is an essential requirement


Who we are:


CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 


What you can expect from us: Culture, coworkers, careers.


CDW is not only the People Who Get IT, but the People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.



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