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Associate Account Manager, Local & Regional Governmentat CDW Careers (UK)

Job ID: 
Post Date: 
15 Nov 2022
London, United Kingdom
Eligible For Remote Work: 
Yes - Hybrid
Contract Type: 
Security Clearance Required: 


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.  

What you’ll do: 

  • Telephone based, cold calling small to medium businesses to pre-qualify them requirements
  • Achieve agreed upon sales targets and outcomes within schedule
  • Generating interest with new business prospects and existing customers
  • Working in a target driven, fast paced environment
  • Co-Ordinate sales efforts with Partners, team members and other departments to gather product and service related interest from Prospects
  • Generating new leads from telephone prospecting and web enquiries
  • Providing weekly reports outlining sales activity and sales forecast
  • Analysis of the customers’ needs and pre-selling the solution
  • Scheduling conference calls, meetings and diary appointments as required
  • Handling customer queries and issues as required
  • Writing high quality proposals for your potential clients
  • Making outbound telephone calls, taking inbound calls, sending emails, diary management and pipeline management
  • Ensuring that company CRM is kept up to date at all time
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Generating quotes, loading orders and managing customers’ expectations
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Analyse the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keep abreast of best practices and promotional trends
  • Develops accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features

What you need to succeed: 


  • Excellent selling, communication and negotiation skills
  • Prioritising, time management and organisational skills
  • Relationship management skills and openness to feedback
  • Previous B2B sales experience in cold calling and lead generation would be a distinct advantage but not essential
  • Ambitious – this company offer excellent financial and personal development and are looking for individuals who are driven and highly motivated
  • 1 year experience within a sales role
  • Intelligence and a very high standard of written and spoken English
  • Inquisitive in your approach to understand your clients’ needs and what products/services will suit them
  • You will enjoy setting goals and working to sales targets within your role
  • A good understanding of Microsoft Office, notably Word, Excel and Outlook
  • Flexible attitude with sound team ethic, and a penchant for quality in everything you deliver
  • Highly motivated in your approach, striving for success within your personal and professional life
  • Familiarity with prospecting  and CRM practices along with ability to build productive business professional relationships
  • Ability to create and deliver presentations tailored to the audience needs

Who we are: 

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.   

What you can expect from us: Culture, coworkers, careers:  

CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape. 


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