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Supply Chain Conformance Controllerat CDW Careers (UK)

Job ID: 
Supply Chain
Post Date: 
02 Feb 2023
Rugby, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Permanent (Full-time)
Security Clearance Required: 

This job posting is no longer active


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

Salary: £25,000

Working Pattern:
Monday to Friday, 09:00-17:30

What You'll Do Salary:

  • Responsible for managing all supplier compliance for deliveries into the NDC.
  • Collating and analysing systemic data to identify trends/non-conformance.
  • Use root cause analysis to understand true defect origins.
  • Co-ordinate meetings to review analysis, ensuring all key internal/external stakeholders are included and meetings are conducted in a timely fashion.
  • Facilitate meetings to ensure the best outcome and set realistic timeframes for delivery on expectations.
  • Hold all stakeholders (internal/external) to account should they fail to meet deadlines/actions.
  • Establish monthly reporting suite for Top 10 Disti’s/Partners and share with the supplier management team.
  • Collate data for QBR, supply chain, SLT meetings when required.
  • Ensure Go Ramp (Delivery Scheduling Platform) is utilised by all suppliers, utilised correctly by the Warehouse Receiving team and report accordingly and aligned to Warehouse KPIs.
  • Follow Company processes and procedures to ensure that a high level of quality and accuracy is maintained at all times.
  • Maintain a comprehensive filing system of all CDW Supplier performance documentation to ensure that all records are easily accessible.
  • Flexibility maybe required on Working hours, in some instances at short notice.
  • Good housekeeping is essential and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment.
  • To be continuously aware of company Health & Safety Policies, including environmental, and adhere to them at all times.

What You'll Bring:
  • Strong Microsoft Office skills, preferably including: Excel, Outlook
  • Strong communication skills, both verbal and written.
  • Establishing and maintaining excellent internal and external service levels whilst constantly identifying improvement areas.
  • Business management skills with a total commitment to the highest levels of customer service by helping managing performance KPIs, reducing waste and delivering measurable targets within the warehouse function.
  • Must possess a proactive approach to problem solving at root cause, with a can do attitude
  • Multi-functional team player experienced in all aspects of general warehousing.
  • Experience in investigation, remediation of issues and the failure of processes, the priority being the customer experience.
  • Supplier and sales facing with the ability to communicate effectively and appropriately.
  • Ability to hold key stakeholders/suppliers to account.
  • Ability to ensure that the Health, Safety and Housekeeping standards are kept to the highest possible level at all times.

Personal Attributes
  • Good organisational skills
  • Positive 'can do' attitude
  • Professionalism
  • Honest and hardworking
  • Self-Motivated and proactive
  • Ability to motivate others
  • Ability to listen to ideas
  • Attention to detail
  • Proven record of responsibility and a positive work ethic
  • Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly.
  • Ability to work to challenging deadlines with a positive approach
  • Fully supporting and selling ideas to co-workers
  • Identifying issues and working with coworkers to overcome them
  • Ability to multitask and demonstrate efficient time and resource management.
  • Have a desire for continuous development and self-improvement as well as the team and Department.
  • A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.
  • Capable of working cohesively within a team.

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: 
Culture, coworkers, careers. 
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
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