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Technical Consultantat CDW Careers (UK)

Job ID: 
Post Date: 
06 Sep 2022
London, United Kingdom
Eligible For Remote Work: 
Contract Type: 
Security Clearance Required: 
Yes - Must be able to obtain
Security Clearance Level: 
Security Check


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.  

What you’ll do: 
Act as a mentor and technical escalation point in all areas where you are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.

Creation and presentation of technical documentation as and when required:
  • Low-Level Designs
  • High-Level Designs
  • Diagrams, BoM
  • Statement of Works (SoW)
End-to-end delivery of projects:
  • Involvement and running of project design workshops
  • Delivery and configuration of technical solutions to business problems and streamlining of business process.
  • To assist in the design of Proof of Concept scenarios, Type Approval activities in the CDW labs and for a client’s needs
  • Ensures personal objectives and set KPI targets are met or exceeded.
  • Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.
  • Accountable for embracing and enhancing CDW’s brand, and that of Operations and Professional Services, inside and outside of CDW.
Technical Capabilities:
The ideal candidate should have a great overview of the Microsoft 365 stack including the following:
  • Microsoft Defender for Office 365
  • Microsoft Defender for Endpoint
  • Microsoft Defender for Cloud Apps
  • Microsoft Defender for Cloud
  • SME in Microsoft Identity Solutions
Working knowledge of the following would be beneficial:
  • Microsoft Endpoint Manager
  • Microsoft Sentinel
  • Microsoft Viva
Microsoft Collaboration Products such as:
  • Exchange Online
  • Teams
  • OneDrive for Business
What you need to succeed: 
  • Enthusiastic and motivated to achieve CDW, departmental, team and personal goals and targets.
  • Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure.
  • Able to build productive working relationships with various personnel within the team and across the teams based on respect and good rapport
  • Holds, maintains and continues to develop industry-recognised expert-level technical relevance and certifications.
  • Is able to continually demonstrate exceptional skills in time-management, planning and all types of communication.
  • Has proven commercial awareness, able to protect the interests of CDW in all aspects of professional services delivery.
  • Is able to continually demonstrate delivery of quality and consistency whilst delivering excellence and strive for improvement.
  • Prior experience working in an IT Services organisation, IT channel, or value-added reseller.
  • Flexible about working hours and work locations; prepared to travel. 
Who we are: 
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.   

What you can expect from us: 
Culture, coworkers, careers. CDW is not only the People Who Get IT, but the People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape. 
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